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Useful Links

Useful holiday links

Because you may want to get to know the local area a little better here is some valuable local information for you. Tide times and food delivery services, water sports hire and caravan accessories.

If you can’t find your answers here, please pop in to reception or email us.

Sainsbury’s, Tesco and Waitrose all deliver to River Valley, or you can pop into Trevithick & Trays Farm Shop & Café next door to pick up some tasty local food and drink.

Trevithick & Trays Farm Shop & Café   www.trevithickandtrays.co.uk
Cornwall Tide Times   https://www.cornwalls.co.uk/weather/tide_times.htm
Cornwall Water Sports, Pentewan Beach https://www.cornwallwatersports.co.uk/Pentewan
Valley Cycle Hire   https://www.pentewanvalleycyclehire.co.uk
Polkerris Beach   https://polkerrisbeach.com
Main Entrance and Reception / Shop
Reception and the Shop are at the Park Entrance. The entrance to Reception and the shop is 90cm wide. There is not room for a large wheelchair or mobility scooter to manoeuvre through the dooror into the Shop, but staff are happy to offer assistance when required.

Touring Facilities
The park is level grass with a tarmac access road. You may park your vehicle next to your caravan / tent. All pitches have electric hookups available. There are public washing-up sinks and 1 sink in the laundry. Waste water disposal points are situated throughout the touring field. The chemical toilet disposal point is situated at the shower block and is away from accommodation areas. General Waste disposal receptacles are situated around the park. We ask our guests to recycle and the required bins for Glass, Paper, Cardboard, Cans & Plastic Bottles are situated next to the amenity block. There are fire points with water and powder fire extinguishers and alarms on site. Pitches are pre-allocated but if you have particular requirements please advise us at the time of booking so that we are able to offer this. We’re happy to advise you.

Static caravans
Our static caravans are all 6 years or younger and are either 4 or 6 berths. All caravans have 3 steps to the entrance with a handrail attached. Parking for the static caravans is in areas around the holiday park. Not next to the caravan.
Public Areas – General
The Park is situated on a level field with hard standing gravel pitches. Our park opens directly on to Pentewan Cycle Trail, so you may access the beach without needing transport. Access the Trail via a gate approx 110cm wide. The Trail is a very gentle slope and is well maintained. It is easily walked with a pushchair or buggy, but the distance to the beach (2.6m) may be too far for wheelchair users. Tarmac roads are at the entrance and outside our Reception and amenity areas. Our field also has a tarmac road. Picnic benches are outside every caravan. A washing up area is adjacent to the laundryroom.

Public Areas – WC
River Valley has one toilet/shower block, which is centrally located close to the park entrance. Access to the Ladies' toilets and showers is paved and level and has a dedicated entrance. There are private washrooms, WCs and showers, as well as public hand basin. A hairdryer and hand-dryer are provided. For comfort, our toilet/shower block is comfortably heated in the colder months. The Gentlemen’s toilets and showers has a level entrance and have public hand basins, urinal, WCs and showers. Hairdryer, hand-dryer and shaver points are provided. There is a separate fully accessible family bathroom with WC (50cm high), wash basin, shower and a low-level drier. The entrance is 85cm wide and has level paved access.

Laundry
There is one small step at the entrance to the laundry. Laundry services include 2 top loading automatic washing machines, two front-loading tumble driers, a small spin dryer, a hand washing sink and irons and ironing boards.
Surrounding Area
River Valley is in a rural setting less than 3 miles from the nearest beach. The Park has direct access to a Cycle Trail which is a 2.6m distance from the beach. The route is reasonably level and well maintained and the beach has fully accessible facilities. The surrounding area is hilly and steep gradients are encountered in most areas. River Valley is close to many beaches locally; all have very different access provisions. We’re always happy to advise you – or please take a look at our Beach Guide, which provides full descriptions. Mobile telephone coverage is generally very good around the park, but the Park has a Wifi connection. Wifi may be slow at peak times and is not sufficient for streaming. A regular public bus service leaves from directly outside the Park. It is a 15-minute journey to St Austell train station, which is fully accessible and staffed between 8am and 7pm. Mevagissey is also a 15-minute direct journey by bus. This is a harbour town with narrow streets and a choice of accessible cafes and pubs. The public WCs are accessible.

Our Website and Marketing

We alt-tag our images on our website and social media so the detail and content of the pictures we use are clear if you are visually impaired. We review all of our copy so it conforms to Plain English standards of readability. And the links we invite our users to engage with provide additional content that we believe to be useful, not repeating what has already been read.

Our Marketing is designed to inform decisions about a holiday here not to make potential guests feel pressured into a booking, so we do not engage in misleading click-bait or time-pressured content and offers requiring immediate response.

A small brochure can be downloaded from the website (PDF format) here. The digital version is easily enlarged to be large print. We are happy to answer any questions over the phone or talk you through its content if you are hard of hearing or visually impaired.

We’re happy to help so if you have any questions at all about this Access Statement, or if you would like to talk us through your requirements or concerns before a visit please get in touch.