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GDPR & Our Privacy Policy


Our direct marketing strategy uses the primary channels of social media. When you sign up to our newsletter we will email this to you but we will never spam you. Occasionally, we share news and local items of interest to our visitors, not weekly special offers and you are free to unsubscribe at any time. Our indirect advertising is aimed at the general public.


GDPR and data

We collect information about you when you voluntarily complete enquiry forms on the River Valley website. Website usage information is collected by Cookies. You may read our Cookie Policy here. When you place a booking with us you enter into a contract for us to supply you with a service. 

Consent to store this data is automatically granted as we have ‘Good Reason’ and ‘Legitimate Interest to store this data. Data processing is necessary for us to complete the booking. We store your information and may occasionally send you offers after your stay – but only if you have given us permission to do so.

We ask your permission to join our mailing list before any marketing is sent. If you do not give us your permission we will not contact you. River Valley Holiday Park values and respects your privacy and we never share customer data with any third parties. We don’t allow third-party businesses to send their marketing campaigns direct to our customers. You may unsubscribe from our mailing list at any time and we make it clear and straightforward to do so.


Access to your information, correction and deletion

To request a copy of the information that we hold about you please telephone us or email us. And you may ask for this information to be deleted. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Please note that we are unable to delete personal information that is attached to a contract/booking which is active. So, we keep your contact details and information on file during the season of your booking.

Do read our full Privacy Policy here and refer to our booking terms here.


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